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Usage policy

  • The office has the right to cancel the reservation if the passenger fail to make the full payment before 15 days of departure.
  • The passenger bears any additional taxes not previously announced at airports and countries.
  • In case the passenger asks for changes in the trip date whether for more or less days, an additional amount must be paid.
  • The office has the right to make changes in the trip schedule in case of any sudden circumstances.
  • The passenger should arrive to the airport before the fly time with 3 hours, otherwise he would take the responsibility for anything would may happen.
  • The passenger must comply with all flying rules and regulations, especially the ones related to the packaging weight allowed for each passenger.
  • In case of any changes, delay, or cancellation in fly times, the office will not bear any additional costs related.
  • Dear passenger, please inquire the rules of issuing the ticket, changing, refunding terms, and any additional costs before issuing the ticket to any destination.
  • The passenger is responsible to pay all his room price if he doesn’t have a partner.
  • Please keep all your jewelries and special properties is safe as we are not responsible for any loss happens.
  • In group trips, we offer one bed for each passenger. And the passenger has no right to ask for a change in the room that is agreed upon in advance (ask before travel).